Lumen by Talkwalker vs. Facelift Cloud
A side-by-side comparison based on G2 review data.
| Metric | Lumen by Talkwalker | Facelift Cloud |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 137 | 41 |
| Ease of use | 8.8 | 8.9 |
| Ease of setup | 8.6 | 8.6 |
| Quality of support | 9.4 | 9.2 |
| Meets requirements | 8.6 | 8.9 |
| NPS | 61.904762 | 65 |
| Small Business | 39.3% | 22.0% |
| Mid-Market | 34.8% | 51.2% |
| Enterprise | 25.9% | 26.8% |
| Total page views | 800 | 61 |
| Total LLM citations | 745 | 375 |
Lumen by Talkwalker
Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.
- Customer Support
- Customization
- Trend Analysis
- Feature Quantity
- Multi-platform
- Training
Facelift Cloud
With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant networks (Facebook, Instagram, TikTok, X(Twitter), etc.) and provides all components for social media marketing at an enterprise level. Facelift is ISO 27001 certified and offers maximum data security as it is fully hosted in Europe/Germany.