G2 Vendor Directory

Lumen by Talkwalker vs. Echobox

A side-by-side comparison based on G2 review data.

MetricLumen by Talkwalker

by Hootsuite

Echobox

by Echobox

Overall rating4.34.7
Review count137103
Ease of use8.89.5
Ease of setup8.69.3
Quality of support9.49.6
Meets requirements8.69.2
NPS61.90476284.466019
Small Business39.3%65.3%
Mid-Market34.8%30.7%
Enterprise25.9%4.0%
Total page views800320
Total LLM citations745653

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training

Echobox

Echobox is the premier social media solution for publishers. Over 2000 publishers in 100 countries rely on Echobox's AI technology to excel on all major social media channels, including Facebook, Instagram, WhatsApp, LinkedIn, TikTok, X, Bluesky, Threads! Echobox uses real-time and historic signals from a publisher's audience data to automatically create and execute a dynamic posting strategy. Echobox maximizes traffic and engagement, even taking into account breaking news that needs to be shared quickly. More at www.echobox.com

Pros

  • Social Media Integration
  • Post Scheduling
  • Multi-platform
  • Time-saving
  • Automation Benefits
  • Ease of Use