G2 Vendor Directory

Lumen by Talkwalker vs. Dash Social

A side-by-side comparison based on G2 review data.

MetricLumen by Talkwalker

by Hootsuite

Dash Social

by Dash Social

Overall rating4.34.7
Review count137410
Ease of use8.89.3
Ease of setup8.69.2
Quality of support9.49.6
Meets requirements8.68.7
NPS61.90476280.295567
Small Business39.3%40.4%
Mid-Market34.8%40.6%
Enterprise25.9%19.0%
Total page views8002,030
Total LLM citations74510,691

Lumen by Talkwalker

Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

Pros

  • Customer Support
  • Customization
  • Trend Analysis
  • Feature Quantity
  • Multi-platform
  • Training

Dash Social

Dash Social (formerly Dash Hudson) is brand-intelligent AI for social growth: an AI-powered social media management platform built for enterprise marketing teams. It brings social media analytics, scheduling and publishing, social listening, influencer and creator management, UGC management, and community management together in one platform, with brand-intelligent AI built in. Dash connects organic, influencer, and paid social in one agentic system powered by Vision AI.

Pros

  • Ease of Use
  • Analytics
  • Analytics Focus
  • Social Media Management
  • Features
  • Helpfulness