Lumen by Talkwalker vs. Cloud Campaign
A side-by-side comparison based on G2 review data.
| Metric | Lumen by Talkwalker | Cloud Campaign |
|---|---|---|
| Overall rating | 4.3 | 4.9 |
| Review count | 137 | 166 |
| Ease of use | 8.8 | 9.6 |
| Ease of setup | 8.6 | 9.6 |
| Quality of support | 9.4 | 9.8 |
| Meets requirements | 8.6 | 9.5 |
| NPS | 61.904762 | 93.292683 |
| Small Business | 39.3% | 88.6% |
| Mid-Market | 34.8% | 10.2% |
| Enterprise | 25.9% | 1.2% |
| Total page views | 800 | 405 |
| Total LLM citations | 745 | 4,032 |
Lumen by Talkwalker
Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.
- Customer Support
- Customization
- Trend Analysis
- Feature Quantity
- Multi-platform
- Training
Cloud Campaign
Cloud Campaign is the leading platform built specifically for agencies and SaaS businesses looking to scale their social media management offerings. As the highest rated product in its category, Cloud Campaign consistently ranks #1 in Usability and Ease of Implementation, enabling businesses to work more efficiently, increase customer spend, and improve retention—without adding headcount.
- Ease of Use
- Time-saving
- Centralized Management
- Helpful
- Customer Service
- Customer Support