G2 Vendor Directory

Lumar (formerly Deepcrawl) vs. SAS Customer Intelligence 360

A side-by-side comparison based on G2 review data.

MetricLumar (formerly Deepcrawl)

by Lumar

SAS Customer Intelligence 360

by SAS Institute

Overall rating4.64.4
Review count101150
Ease of use8.78.7
Ease of setup9.18.2
Quality of support9.59.0
Meets requirements9.28.9
NPS70.70707158.503401
Small Business26.0%22.0%
Mid-Market36.0%44.7%
Enterprise38.0%33.3%
Total page views491469
Total LLM citations3,4493,881

Lumar (formerly Deepcrawl)

Website optimization is a critical component of digital success, and Lumar (formerly Deepcrawl) is a comprehensive solution designed to assist businesses in navigating the complexities of web development and maintenance. This platform provides users with the tools necessary to gather, analyze, and act on essential data, ensuring that websites remain efficient, user-friendly, and compliant with industry standards.

Pros

  • Features
  • Ease of Use
  • Helpful
  • Customer Support
  • Monitoring
  • AI Features

SAS Customer Intelligence 360

SAS Customer Intelligence 360 is an AI-powered customer engagement platform that helps organizations connect customer data, decisions and delivery to create relevant, personalized experiences across every channel. The platform unifies audience management, customer journey orchestration, marketing decisioning, data activation and measurement in a single solution, enabling marketers to turn customer insights into real-time actions.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • Features
  • Capabilities
  • Integrations