G2 Vendor Directory

Lumar (formerly Deepcrawl) vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricLumar (formerly Deepcrawl)

by Lumar

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating4.64.2
Review count101666
Ease of use8.78.4
Ease of setup9.17.6
Quality of support9.58.6
Meets requirements9.28.5
NPS70.70707145.9375
Small Business26.0%24.1%
Mid-Market36.0%53.1%
Enterprise38.0%22.8%
Total page views4911,440
Total LLM citations3,4495,039

Lumar (formerly Deepcrawl)

Website optimization is a critical component of digital success, and Lumar (formerly Deepcrawl) is a comprehensive solution designed to assist businesses in navigating the complexities of web development and maintenance. This platform provides users with the tools necessary to gather, analyze, and act on essential data, ensuring that websites remain efficient, user-friendly, and compliant with industry standards.

Pros

  • Features
  • Ease of Use
  • Helpful
  • Customer Support
  • Monitoring
  • AI Features

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Pros

  • Ease of Use
  • Automation
  • Features
  • Helpful
  • Personalization
  • Intuitive