Lumar (formerly Deepcrawl) vs. SAP Engagement Cloud (formerly SAP Emarsys)
A side-by-side comparison based on G2 review data.
| Metric | Lumar (formerly Deepcrawl) | SAP Engagement Cloud (formerly SAP Emarsys) |
|---|---|---|
| Overall rating | 4.6 | 4.2 |
| Review count | 101 | 666 |
| Ease of use | 8.7 | 8.4 |
| Ease of setup | 9.1 | 7.6 |
| Quality of support | 9.5 | 8.6 |
| Meets requirements | 9.2 | 8.5 |
| NPS | 70.707071 | 45.9375 |
| Small Business | 26.0% | 24.1% |
| Mid-Market | 36.0% | 53.1% |
| Enterprise | 38.0% | 22.8% |
| Total page views | 491 | 1,440 |
| Total LLM citations | 3,449 | 5,039 |
Lumar (formerly Deepcrawl)
Website optimization is a critical component of digital success, and Lumar (formerly Deepcrawl) is a comprehensive solution designed to assist businesses in navigating the complexities of web development and maintenance. This platform provides users with the tools necessary to gather, analyze, and act on essential data, ensuring that websites remain efficient, user-friendly, and compliant with industry standards.
- Features
- Ease of Use
- Helpful
- Customer Support
- Monitoring
- AI Features
SAP Engagement Cloud (formerly SAP Emarsys)
SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.
- Ease of Use
- Automation
- Features
- Helpful
- Personalization
- Intuitive