Lucidya - Social Media Analytics vs. Muck Rack
A side-by-side comparison based on G2 review data.
| Metric | Lucidya - Social Media Analytics | Muck Rack |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 117 | 546 |
| Ease of use | 9.2 | 8.9 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 9.6 | 9.2 |
| Meets requirements | 9.3 | 9.0 |
| NPS | 83.185841 | 67.777778 |
| Small Business | 52.2% | 57.3% |
| Mid-Market | 30.1% | 29.9% |
| Enterprise | 17.7% | 12.9% |
| Total page views | 499 | 3,240 |
| Total LLM citations | 2,036 | 19,549 |
Lucidya - Social Media Analytics
Lucidya Social Listening is an AI-native social intelligence platform that helps enterprises detect reputation risks, understand audience sentiment, track competitors, and measure campaign response across major social platforms. Teams can monitor conversations about brands, products, campaigns, executives, competitors, and custom topics from one workspace. Real-time sentiment, topic, trend, influencer, and share-of-voice analysis shows how public perception is changing, which issues are gaining attention, and where risks or opportunities may be emerging.
- Ease of Use
- Setup Ease
- Intuitive
- Analytics
- Trend Analysis
- Training
Muck Rack
Muck Rack is the AI communications platform where trusted data, human expertise, and embedded intelligence come together to drive clarity, speed, and impact across the PR workflow. Founded in 2009 to support journalists and strengthen the media ecosystem, Muck Rack has grown into a single system of record used by thousands of organizations to make sense of the media conversation around them. Today, teams rely on Muck Rack to understand how their brand shows up across news, social channels, and AI-generated answers, and to act with confidence in a rapidly changing communications landscape.
- Ease of Use
- Database Quality
- Features
- Helpful
- Customer Support
- Contact Information