Lucidya - Social Media Analytics vs. Meltwater
A side-by-side comparison based on G2 review data.
| Metric | Lucidya - Social Media Analytics | Meltwater |
|---|---|---|
| Overall rating | 4.7 | 4.1 |
| Review count | 117 | 2,678 |
| Ease of use | 9.2 | 8.2 |
| Ease of setup | 9.0 | 8.2 |
| Quality of support | 9.6 | 8.8 |
| Meets requirements | 9.3 | 8.2 |
| NPS | 83.185841 | 34.73167 |
| Small Business | 52.2% | 41.5% |
| Mid-Market | 30.1% | 38.0% |
| Enterprise | 17.7% | 20.5% |
| Total page views | 499 | 6,406 |
| Total LLM citations | 2,036 | 67,398 |
Lucidya - Social Media Analytics
Lucidya Social Listening is an AI-native social intelligence platform that helps enterprises detect reputation risks, understand audience sentiment, track competitors, and measure campaign response across major social platforms. Teams can monitor conversations about brands, products, campaigns, executives, competitors, and custom topics from one workspace. Real-time sentiment, topic, trend, influencer, and share-of-voice analysis shows how public perception is changing, which issues are gaining attention, and where risks or opportunities may be emerging.
- Ease of Use
- Setup Ease
- Intuitive
- Analytics
- Trend Analysis
- Training
Meltwater
Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact.
- Ease of Use
- Features
- Helpful
- Customer Support
- Helpfulness
- Customer Service