G2 Vendor Directory

Lucidya - Social Media Analytics vs. Facelift Cloud

A side-by-side comparison based on G2 review data.

MetricLucidya - Social Media Analytics

by Lucidya

Facelift Cloud

by Facelift

Overall rating4.74.4
Review count11741
Ease of use9.28.9
Ease of setup9.08.6
Quality of support9.69.2
Meets requirements9.38.9
NPS83.18584165
Small Business52.2%22.0%
Mid-Market30.1%51.2%
Enterprise17.7%26.8%
Total page views49961
Total LLM citations2,036375

Lucidya - Social Media Analytics

Lucidya Social Listening is an AI-native social intelligence platform that helps enterprises detect reputation risks, understand audience sentiment, track competitors, and measure campaign response across major social platforms. Teams can monitor conversations about brands, products, campaigns, executives, competitors, and custom topics from one workspace. Real-time sentiment, topic, trend, influencer, and share-of-voice analysis shows how public perception is changing, which issues are gaining attention, and where risks or opportunities may be emerging.

Pros

  • Ease of Use
  • Setup Ease
  • Intuitive
  • Analytics
  • Trend Analysis
  • Training

Facelift Cloud

With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant networks (Facebook, Instagram, TikTok, X(Twitter), etc.) and provides all components for social media marketing at an enterprise level. Facelift is ISO 27001 certified and offers maximum data security as it is fully hosted in Europe/Germany.

Pros