LRS Output Management vs. Micro Focus Service Manager (formerly HP Service Manager)
A side-by-side comparison based on G2 review data.
| Metric | LRS Output Management | Micro Focus Service Manager (formerly HP Service Manager) |
|---|---|---|
| Overall rating | 4.4 | 4.0 |
| Review count | 64 | 21 |
| Ease of use | 8.6 | 8.6 |
| Ease of setup | 7.3 | 6.2 |
| Quality of support | 9.0 | 8.1 |
| Meets requirements | 9.2 | 7.5 |
| NPS | 65.625 | 14.285714 |
| Small Business | 1.6% | 15.0% |
| Mid-Market | 10.9% | 35.0% |
| Enterprise | 87.5% | 50.0% |
| Total page views | 199 | 83 |
| Total LLM citations | 686 | 18 |
LRS Output Management
LRS is a global technology leader with multiple business divisions including a special focus on Enterprise Output Management (EOM) software and services. For over four decades, LRS output management software has provided reliable, secure delivery of critical documents to ensure business process continuity in the world’s largest organizations. Thousands of customers spanning six continents and nearly every industry sector have entrusted their most important documents to our proven solutions.
Micro Focus Service Manager (formerly HP Service Manager)
HP Service Anywhere and Service Manager service desk software handle change and incident management.