G2 Vendor Directory

LogRocket vs. Hotjar by Contentsquare

A side-by-side comparison based on G2 review data.

MetricLogRocket

by LogRocket, Inc.

Hotjar by Contentsquare

by Contentsquare

Overall rating4.64.3
Review count2,467345
Ease of use8.99.1
Ease of setup9.19.1
Quality of support9.08.8
Meets requirements9.18.8
NPS75.24549955.120482
Small Business59.6%52.5%
Mid-Market30.0%37.9%
Enterprise10.4%9.6%
Total page views3,2711,347
Total LLM citations12,3665,035

LogRocket

LogRocket is an AI session replay and product analytics tool that helps digital teams understand why users are having bad experiences and ship fixes more quickly. At the core of the platform is Galileo, LogRocket’s AI that continuously watches session replays from real users, reads support tickets, listens to customer calls, and tracks product changes to surface user struggles and technical issues automatically. LogRocket then routes these fixes into the development workflow (including AI coding tools such as Cursor and Claude Code) to help teams fix issues faster.

Pros

  • Session Replay
  • Ease of Use
  • Insights
  • User Insights
  • User Behavior Tracking
  • Recording

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings