G2 Vendor Directory

LogMeIn Resolve vs. SuperOps

A side-by-side comparison based on G2 review data.

MetricLogMeIn Resolve

by GoTo

SuperOps

by SuperOps Inc

Overall rating4.34.4
Review count474207
Ease of use9.19.0
Ease of setup9.08.9
Quality of support8.99.2
Meets requirements9.18.8
NPS55.20169961.650485
Small Business35.5%85.0%
Mid-Market43.1%13.6%
Enterprise21.4%1.5%
Total page views1,2111,166
Total LLM citations5,6169,715

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features

SuperOps

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • User Interface
  • Intuitive
  • Comprehensive Features