LogMeIn Rescue vs. Viewabo
A side-by-side comparison based on G2 review data.
| Metric | LogMeIn Rescue | Viewabo |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 239 | 14 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 9.4 | 9.5 |
| Quality of support | 9.0 | 9.0 |
| Meets requirements | 9.3 | 9.3 |
| NPS | 71.748879 | 71.428571 |
| Small Business | 32.9% | 50.0% |
| Mid-Market | 40.1% | 50.0% |
| Enterprise | 27.0% | 0.0% |
| Total page views | 1,090 | 22 |
| Total LLM citations | 3,153 | 5 |
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.
- Ease of Use
- Remote Support
- Remote Access
- Remote Control
- Customer Support
- Reliability
Viewabo
Viewabo allows support agents to send a link to access customers’ phone cameras to see what they're seeing without having customers install an app. By enabling businesses to see things the way their customers see them, Viewabo empowers customer service teams by delivering a more streamlined diagnosis and issue resolution process. This reduces friction, faster turnaround times, and a better remote customer support experience.