G2 Vendor Directory

LogMeIn Rescue vs. TeamViewer

A side-by-side comparison based on G2 review data.

MetricLogMeIn Rescue

by GoTo

TeamViewer

by TeamViewer

Overall rating4.54.5
Review count2394,213
Ease of use9.39.2
Ease of setup9.49.2
Quality of support9.08.8
Meets requirements9.39.2
NPS71.74887968.368587
Small Business32.9%43.5%
Mid-Market40.1%35.7%
Enterprise27.0%20.7%
Total page views1,0905,671
Total LLM citations3,15332,549

LogMeIn Rescue

LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.

Pros

  • Ease of Use
  • Remote Support
  • Remote Access
  • Remote Control
  • Customer Support
  • Reliability

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.

Pros

  • Ease of Use
  • Remote Access
  • Remote Control
  • Easy Access
  • Remote Work
  • Remote Support