G2 Vendor Directory

LogMeIn Rescue vs. Apizee

A side-by-side comparison based on G2 review data.

MetricLogMeIn Rescue

by GoTo

Apizee

by Apizee

Overall rating4.54.5
Review count23912
Ease of use9.39.1
Ease of setup9.410.0
Quality of support9.09.1
Meets requirements9.39.4
NPS71.74887975
Small Business32.9%66.7%
Mid-Market40.1%8.3%
Enterprise27.0%25.0%
Total page views1,09036
Total LLM citations3,15321

LogMeIn Rescue

LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.

Pros

  • Ease of Use
  • Remote Support
  • Remote Access
  • Remote Control
  • Customer Support
  • Reliability

Apizee

Live Video Chat, Screen Sharing and Co-Browsing for sales and support teams. Apizee offers visual engagement solutions, helping companies solve complex customer problems faster through personalized remote visual support. Apizee gathers video chat, screen sharing, and co-browsing in one SaaS solution connected to leader sales and support platforms like Salesforce and Zendesk. Apizee provides a data-privacy-first customer experience platform hosted in Europe that scales from 1 agent to several teams and thousands of users.

Pros