livepro Knowledge Management vs. C2Perform
A side-by-side comparison based on G2 review data.
| Metric | livepro Knowledge Management | C2Perform |
|---|---|---|
| Overall rating | 4.8 | 4.4 |
| Review count | 168 | 19 |
| Ease of use | 9.6 | 8.7 |
| Ease of setup | 9.3 | 8.3 |
| Quality of support | 9.7 | 8.6 |
| Meets requirements | 9.5 | 8.9 |
| NPS | 88.023952 | 57.894737 |
| Small Business | 18.2% | 5.6% |
| Mid-Market | 56.2% | 55.6% |
| Enterprise | 25.5% | 38.9% |
| Total page views | 1,518 | 65 |
| Total LLM citations | 1,714 | 64 |
livepro Knowledge Management
livepro’s premium knowledge management solution is widely trusted by contact centers and enterprise organizations around the world for its ability to deliver fast, accurate, and consistent information where it matters most. Purpose-built for high-demand service environments, livepro empowers agents with a centralized, easy-to-use platform that removes complexity and eliminates the need to search through lengthy documents. Instead, agents receive clear, concise answers—powered by AI-enhanced search and structured decision workflows—ensuring better outcomes in less time.
- Ease of Use
- Knowledge Base
- Helpful
- Intuitive
- Features
- Customer Support
C2Perform
C²Perform is the Super App for contact centers and customer support operations. Why buy multiple single-purpose products when you can have all the tools you need to improve performance and engage your team all under one roof? Quality Assurance, Coaching, Learning Management, Knowledge Base, Communications Tools and more work seamlessly and use business rules to ensure that things don't fall through the cracks. Some of the biggest brands in the world rely on C²Perform to drive their operational cadence and keep employees connected.