G2 Vendor Directory

Liveops vs. SureCall Experts

A side-by-side comparison based on G2 review data.

MetricLiveops

by Liveops

SureCall Experts

by Surecall Experts

Overall rating4.34.6
Review count1627
Ease of use9.60.0
Ease of setup0.00.0
Quality of support8.60.0
Meets requirements8.90.0
NPS56.2581.481481
Small Business18.8%66.7%
Mid-Market31.3%22.2%
Enterprise50.0%11.1%
Total page views1,241141
Total LLM citations3,420121

Liveops

Liveops delivers scalable customer support services built to meet demand in real time, without sacrificing quality, backed by 25+ years of experience. We provide coverage across voice and digital channels, including customer care, technical support, sales and lead generation, back-office support, omni-channel messaging, and more. Our programs can be delivered onshore, nearshore, and offshore, supported by experienced talent, operational rigor, and a partnership-first delivery model.

Pros

    SureCall Experts

    SureCall offers a wide range of BPO services designed to provide you with exceptional customer support experience. Outsourcing your Business Processes to SureCall allows you to focus on your core competencies. Let SureCall handle your technical support, customer service, and back-office functions anytime via any channel 24/7/365 days per year. SureCall will customize the best Business Process Optimization solutions to meet your needs. As a leading global outsourcing provider, SureCall makes outsourcing processes easy and seamless.

    Pros