Liveops vs. Simply Contact
A side-by-side comparison based on G2 review data.
| Metric | Liveops | Simply Contact |
|---|---|---|
| Overall rating | 4.3 | 4.8 |
| Review count | 16 | 15 |
| Ease of use | 9.6 | 0.0 |
| Ease of setup | 0.0 | 0.0 |
| Quality of support | 8.6 | 0.0 |
| Meets requirements | 8.9 | 0.0 |
| NPS | 56.25 | 86.666667 |
| Small Business | 18.8% | 66.7% |
| Mid-Market | 31.3% | 33.3% |
| Enterprise | 50.0% | 0.0% |
| Total page views | 1,241 | 47 |
| Total LLM citations | 3,420 | 125 |
Liveops
Liveops delivers scalable customer support services built to meet demand in real time, without sacrificing quality, backed by 25+ years of experience. We provide coverage across voice and digital channels, including customer care, technical support, sales and lead generation, back-office support, omni-channel messaging, and more. Our programs can be delivered onshore, nearshore, and offshore, supported by experienced talent, operational rigor, and a partnership-first delivery model.
Simply Contact
Simply Contact is a customer support operations partner for companies in complex, regulated, and high-expectation industries. Founded in 2013 and headquartered in Warsaw, the company designs and runs tailored support operations that combine industry-trained multilingual teams with AI embedded into workflows where it provides demonstrable impact. Today Simply Contact employs 850+ agents across eight European locations (the UK, Poland, Czech Republic, Slovakia, Romania, Bulgaria, Moldova, and Ukraine), handling over 10 million customer requests annually in 30+ languages.