G2 Vendor Directory

Liveops vs. RFS Business Solutions

A side-by-side comparison based on G2 review data.

MetricLiveops

by Liveops

RFS Business Solutions

by RFS Business Solutions Pvt Ltd

Overall rating4.35.0
Review count1622
Ease of use9.60.0
Ease of setup0.00.0
Quality of support8.60.0
Meets requirements8.90.0
NPS56.25100
Small Business18.8%81.8%
Mid-Market31.3%13.6%
Enterprise50.0%4.5%
Total page views1,24164
Total LLM citations3,42043

Liveops

Liveops delivers scalable customer support services built to meet demand in real time, without sacrificing quality, backed by 25+ years of experience. We provide coverage across voice and digital channels, including customer care, technical support, sales and lead generation, back-office support, omni-channel messaging, and more. Our programs can be delivered onshore, nearshore, and offshore, supported by experienced talent, operational rigor, and a partnership-first delivery model.

Pros

    RFS Business Solutions

    RFS Business Solutions is the top provider of outsourced contact centre solutions to businesses with worldwide reach through international alliances.

    Pros