Liveops vs. Peak Support
A side-by-side comparison based on G2 review data.
| Metric | Liveops | Peak Support |
|---|---|---|
| Overall rating | 4.3 | 4.8 |
| Review count | 16 | 53 |
| Ease of use | 9.6 | 0.0 |
| Ease of setup | 0.0 | 0.0 |
| Quality of support | 8.6 | 0.0 |
| Meets requirements | 8.9 | 0.0 |
| NPS | 56.25 | 83.018868 |
| Small Business | 18.8% | 62.0% |
| Mid-Market | 31.3% | 36.0% |
| Enterprise | 50.0% | 2.0% |
| Total page views | 1,241 | 632 |
| Total LLM citations | 3,420 | 1,205 |
Liveops
Liveops delivers scalable customer support services built to meet demand in real time, without sacrificing quality, backed by 25+ years of experience. We provide coverage across voice and digital channels, including customer care, technical support, sales and lead generation, back-office support, omni-channel messaging, and more. Our programs can be delivered onshore, nearshore, and offshore, supported by experienced talent, operational rigor, and a partnership-first delivery model.
Peak Support
Peak Support is the business process outsourcing partner that puts people first. We have the best Glassdoor rating and the lowest attrition in the CX outsourcing industry - which translates directly into high-quality support for our clients. Peak Support provides multilingual customer support and tech support services from the North America, South America, Asia, and Europe. We serve industries including ecommerce, healthcare, SaaS, gaming and social media.
- Partnership
- Customer Support
- Efficiency Improvement
- Ease of Use
- Updates
- Reporting