Liveops vs. ExpertCallers
A side-by-side comparison based on G2 review data.
| Metric | Liveops | ExpertCallers |
|---|---|---|
| Overall rating | 4.3 | 5.0 |
| Review count | 16 | 22 |
| Ease of use | 9.6 | 0.0 |
| Ease of setup | 0.0 | 0.0 |
| Quality of support | 8.6 | 0.0 |
| Meets requirements | 8.9 | 0.0 |
| NPS | 56.25 | 100 |
| Small Business | 18.8% | 28.6% |
| Mid-Market | 31.3% | 61.9% |
| Enterprise | 50.0% | 9.5% |
| Total page views | 1,241 | 750 |
| Total LLM citations | 3,420 | 147 |
Liveops
Liveops delivers scalable customer support services built to meet demand in real time, without sacrificing quality, backed by 25+ years of experience. We provide coverage across voice and digital channels, including customer care, technical support, sales and lead generation, back-office support, omni-channel messaging, and more. Our programs can be delivered onshore, nearshore, and offshore, supported by experienced talent, operational rigor, and a partnership-first delivery model.
ExpertCallers
ExpertCallers is a global provider of customer relationship management and contact center solutions, helping businesses build meaningful customer interactions and long-term loyalty. A division of Flatworld Solutions, the company has been delivering process-driven, scalable support services since 2002. Built on a strong foundation of operational excellence, ExpertCallers integrates structured workflows with Lean Six Sigma (LSS) methodologies to ensure consistency, efficiency, and continuous improvement across every engagement.