G2 Vendor Directory

Liveops vs. Business Phone Service/ Call Center Service

A side-by-side comparison based on G2 review data.

MetricLiveops

by Liveops

Business Phone Service/ Call Center Service

by Uoomtel

Overall rating4.34.4
Review count1610
Ease of use9.60.0
Ease of setup0.00.0
Quality of support8.60.0
Meets requirements8.90.0
NPS56.2580
Small Business18.8%10.0%
Mid-Market31.3%90.0%
Enterprise50.0%0.0%
Total page views1,24118
Total LLM citations3,4206

Liveops

Liveops delivers scalable customer support services built to meet demand in real time, without sacrificing quality, backed by 25+ years of experience. We provide coverage across voice and digital channels, including customer care, technical support, sales and lead generation, back-office support, omni-channel messaging, and more. Our programs can be delivered onshore, nearshore, and offshore, supported by experienced talent, operational rigor, and a partnership-first delivery model.

Pros

    Business Phone Service/ Call Center Service

    Uoomtel is a complete technology and staffing solution for call centers. The objective is to save time and money, increase sales, productivity, and ensure customer satisfaction. Tools include number portability, a predictive dialer, call forwarding, call recording, voicemails, and helpful integrations. There are no hidden costs, with pay-as-you-go, there is no contract or obligation. Plus 80% savings on business phone bills. (ISO Certified)

    Pros