Listen360 vs. Ybug
A side-by-side comparison based on G2 review data.
| Metric | Listen360 | Ybug |
|---|---|---|
| Overall rating | 4.5 | 4.8 |
| Review count | 46 | 29 |
| Ease of use | 9.5 | 9.9 |
| Ease of setup | 9.0 | 9.8 |
| Quality of support | 9.4 | 9.8 |
| Meets requirements | 9.2 | 9.5 |
| NPS | 70.454545 | 89.655172 |
| Small Business | 40.0% | 82.1% |
| Mid-Market | 46.7% | 14.3% |
| Enterprise | 13.3% | 3.6% |
| Total page views | 121 | 42 |
| Total LLM citations | 330 | 105 |
Listen360
Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.
- Efficiency Improvement
- Customer Support
- Data Management
Ybug
Ybug simplifies receiving visual feedback and bug reports from your website users or testers. Provide your users/testers with a Feedback Widget or Browser extension and allow them to send feedback along with annotated screenshots. Ybug automatically captures some browser environment info, javascript console and other metadata. Do you already use a project management tool, team chat or customer support service? No problem! Ybug integrates with many 3rd party apps such as Asana, Basecamp, GitHub, GitLab, Teamwork Projects and many more.
- Ease of Use
- Customer Support
- Flexibility
- Integrations
- Features
- Intuitive