Listen360 vs. UserVoice
A side-by-side comparison based on G2 review data.
| Metric | Listen360 | UserVoice |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 46 | 243 |
| Ease of use | 9.5 | 8.9 |
| Ease of setup | 9.0 | 8.7 |
| Quality of support | 9.4 | 9.2 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 70.454545 | 69.827586 |
| Small Business | 40.0% | 10.3% |
| Mid-Market | 46.7% | 61.3% |
| Enterprise | 13.3% | 28.4% |
| Total page views | 121 | 493 |
| Total LLM citations | 330 | 4,380 |
Listen360
Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.
- Efficiency Improvement
- Customer Support
- Data Management
UserVoice
UserVoice is a customer feedback management solution designed to help teams effectively gather, analyze, and act on user insights. This platform streamlines the process of collecting feedback from customers, making it easier for product teams to prioritize features and improvements based on real user needs. By centralizing feedback, UserVoice enables organizations to transform scattered input into actionable data, ensuring that product development aligns closely with customer expectations.
- Feedback Management
- Ease of Use
- Feedback
- Helpful
- Customer Support
- Idea Management