G2 Vendor Directory

Listen360 vs. Userfeel

A side-by-side comparison based on G2 review data.

MetricListen360

by EverCommerce

Userfeel

by Userfeel

Overall rating4.54.5
Review count46105
Ease of use9.59.4
Ease of setup9.09.6
Quality of support9.49.4
Meets requirements9.29.2
NPS70.45454567.021277
Small Business40.0%63.8%
Mid-Market46.7%28.6%
Enterprise13.3%7.6%
Total page views121286
Total LLM citations3301,839

Listen360

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

Pros

  • Efficiency Improvement
  • Customer Support
  • Data Management

Userfeel

Make everything click. See where users get stuck. Gather feedback from real users on your prototype, app, or website. With a global panel of over 7 million participants, you can understand how your users feel and capture their genuine first impressions. Whether you are running a survey, A/B test, user test, tree test, or card sort, Userfeel helps you understand exactly how users interact with your product. We provide tools to support your research from start to finish: - Test Creation: Use our AI assistant to generate effective test scenarios and tasks in seconds.

Pros

  • Ease of Use
  • Setup Ease
  • Easy Setup
  • Features
  • Helpful
  • Time Efficiency