G2 Vendor Directory

Listen360 vs. Sogolytics

A side-by-side comparison based on G2 review data.

MetricListen360

by EverCommerce

Sogolytics

by Sogolytics

Overall rating4.54.6
Review count4688
Ease of use9.58.8
Ease of setup9.08.6
Quality of support9.49.5
Meets requirements9.29.3
NPS70.45454575.862069
Small Business40.0%50.6%
Mid-Market46.7%26.4%
Enterprise13.3%23.0%
Total page views121415
Total LLM citations3302,100

Listen360

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

Pros

  • Efficiency Improvement
  • Customer Support
  • Data Management

Sogolytics

Sogolytics is an experience management platform designed to help organizations enhance customer experience, boost employee engagement, and generate actionable insights through its robust survey software. This comprehensive solution caters to businesses of all sizes, providing tools that streamline the process of gathering feedback and analyzing data to drive informed decision-making. The platform is particularly beneficial for organizations looking to understand their customers and employees better.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Feedback
  • Feedback Management
  • Flexibility