G2 Vendor Directory

Listen360 vs. Simplesat

A side-by-side comparison based on G2 review data.

MetricListen360

by EverCommerce

Simplesat

by Simplesat

Overall rating4.54.8
Review count46170
Ease of use9.59.6
Ease of setup9.09.4
Quality of support9.49.9
Meets requirements9.29.4
NPS70.45454587.951807
Small Business40.0%57.6%
Mid-Market46.7%38.8%
Enterprise13.3%3.6%
Total page views121498
Total LLM citations3301,393

Listen360

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

Pros

  • Efficiency Improvement
  • Customer Support
  • Data Management

Simplesat

Simplesat is a feedback management tool designed to help organizations enhance their customer engagement by increasing survey response rates. This solution offers a flexible approach to gathering feedback, enabling businesses to create visually appealing and personalized surveys that resonate with their customers. By integrating with popular platforms such as Zendesk, Intercom, Autotask, and Salesforce, Simplesat makes it convenient for customers to provide feedback through their preferred communication channels, ensuring that every interaction is an opportunity for valuable insights.

Pros

  • Customer Support
  • Ease of Use
  • Easy Setup
  • Survey Creation
  • Easy Integrations
  • Feedback