Listen360 vs. Medallia Agile Research
A side-by-side comparison based on G2 review data.
| Metric | Listen360 | Medallia Agile Research |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 46 | 65 |
| Ease of use | 9.5 | 9.1 |
| Ease of setup | 9.0 | 8.6 |
| Quality of support | 9.4 | 9.1 |
| Meets requirements | 9.2 | 8.6 |
| NPS | 70.454545 | 57.8125 |
| Small Business | 40.0% | 38.5% |
| Mid-Market | 46.7% | 43.1% |
| Enterprise | 13.3% | 18.5% |
| Total page views | 121 | 105 |
| Total LLM citations | 330 | 189 |
Listen360
Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.
- Efficiency Improvement
- Customer Support
- Data Management
Medallia Agile Research
Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS approach alongside internal customer data from hundreds of sources to provide unparalleled customer insights.