G2 Vendor Directory

Listen360 vs. GatherUp

A side-by-side comparison based on G2 review data.

MetricListen360

by EverCommerce

GatherUp

by GatherUp

Overall rating4.54.5
Review count4650
Ease of use9.59.2
Ease of setup9.09.3
Quality of support9.49.3
Meets requirements9.29.2
NPS70.45454567.44186
Small Business40.0%74.0%
Mid-Market46.7%18.0%
Enterprise13.3%8.0%
Total page views121218
Total LLM citations3303,091

Listen360

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

Pros

  • Efficiency Improvement
  • Customer Support
  • Data Management

GatherUp

GatherUp is the reputation management platform for multi-location businesses and agencies. We turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses.

Pros

  • Customer Support
  • Communication
  • Intuitive
  • Automation
  • Centralized Management
  • Customization