G2 Vendor Directory

Listen360 vs. Frill

A side-by-side comparison based on G2 review data.

MetricListen360

by EverCommerce

Frill

by Frill

Overall rating4.54.9
Review count4625
Ease of use9.59.8
Ease of setup9.010.0
Quality of support9.49.8
Meets requirements9.29.5
NPS70.45454592
Small Business40.0%100.0%
Mid-Market46.7%0.0%
Enterprise13.3%0.0%
Total page views121147
Total LLM citations330792

Listen360

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

Pros

  • Efficiency Improvement
  • Customer Support
  • Data Management

Frill

Customer feedback, Roadmap & Announcements wrapped into one affordable product.

Pros