G2 Vendor Directory

Listen360 vs. Chisel

A side-by-side comparison based on G2 review data.

MetricListen360

by EverCommerce

Chisel

by Chisel Labs

Overall rating4.54.7
Review count4689
Ease of use9.59.5
Ease of setup9.09.4
Quality of support9.49.7
Meets requirements9.29.5
NPS70.45454590.909091
Small Business40.0%44.9%
Mid-Market46.7%46.1%
Enterprise13.3%9.0%
Total page views121157
Total LLM citations330732

Listen360

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

Pros

  • Efficiency Improvement
  • Customer Support
  • Data Management

Chisel

Chisel is an AI-powered, enterprise-grade PM Agent with a built-in Feedback + Roadmap system of record. It helps product managers reduce busywork and drive outcomes that matter, such as amplifying revenue and increasing customer adoption. Chisel automates core PM tasks like creating documents (PRDs, release notes, status reports), conducting research and competitive analysis, and capturing ideas from unstructured data, all via a smart conversational interface.

Pros

  • AI Integration
  • Ease of Use
  • Automation
  • Project Management
  • Features
  • Efficiency