G2 Vendor Directory

Listen360 vs. Canny

A side-by-side comparison based on G2 review data.

MetricListen360

by EverCommerce

Canny

by Canny

Overall rating4.54.5
Review count46109
Ease of use9.59.3
Ease of setup9.09.3
Quality of support9.49.3
Meets requirements9.28.8
NPS70.45454569.158879
Small Business40.0%57.4%
Mid-Market46.7%38.9%
Enterprise13.3%3.7%
Total page views1211,190
Total LLM citations33013,018

Listen360

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

Pros

  • Efficiency Improvement
  • Customer Support
  • Data Management

Canny

Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas.

Pros

  • Ease of Use
  • Features
  • Feedback Management
  • Customer Support
  • Easy Integrations
  • Integrations