Listen360 vs. AskNicely
A side-by-side comparison based on G2 review data.
| Metric | Listen360 | AskNicely |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 46 | 1,051 |
| Ease of use | 9.5 | 9.5 |
| Ease of setup | 9.0 | 9.3 |
| Quality of support | 9.4 | 9.5 |
| Meets requirements | 9.2 | 9.4 |
| NPS | 70.454545 | 88.058252 |
| Small Business | 40.0% | 43.2% |
| Mid-Market | 46.7% | 48.0% |
| Enterprise | 13.3% | 8.7% |
| Total page views | 121 | 714 |
| Total LLM citations | 330 | 3,950 |
Listen360
Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.
- Efficiency Improvement
- Customer Support
- Data Management
AskNicely
AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day.
- Ease of Use
- Customer Support
- Customer Feedback
- Helpful
- Easy Setup
- Intuitive