G2 Vendor Directory

Lipscore vs. FeedbackGenius

A side-by-side comparison based on G2 review data.

MetricLipscore

by lipscore.com

FeedbackGenius

by SellerLabs

Overall rating4.63.8
Review count8613
Ease of use9.28.8
Ease of setup9.06.7
Quality of support9.68.4
Meets requirements9.28.9
NPS76.4705887.692308
Small Business78.3%92.3%
Mid-Market18.1%7.7%
Enterprise3.6%0.0%
Total page views27920
Total LLM citations1,12311

Lipscore

Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations.

Pros

  • Customer Support
  • Ease of Use
  • Setup Ease
  • Integrations
  • Team Helpfulness
  • Review Management

FeedbackGenius

A tool for Amazon sellers to automate communication with their buyers. Proactively email buyers to ensure a smooth experience, ask for feedback, monitor negative reviews, and more.

Pros