FeedbackGenius
Reviews
Star rating
Rank in Review Management
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 92.3% |
| Mid-Market | 7.7% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Decent and useful tool but lacking in more sophisticated features
“I like being able to view the data from a visual standpoint over different periods of time - last 7 days, last 30 days, custom date range. I also like how easy it is to build out the review request templates.”
Helps alot keep track of negative feedback and send out auto emails for recent purchases
“I like how you can target customers for future promos with automated messages providing coupons and asking for feedback. Customers keep to like the communication they receive when I use feedback genius”
Great for getting reviews on Amazon!
“Feedback Genius is great for sending out automated messages to our customers! Our review conversion on amazon has almost doubled thanks to feedback genius! It is easy to use, you can attach files with your emails, use images and signatures in your emails, and many more features! ”