G2 Vendor Directory

Lipscore vs. Capterra

A side-by-side comparison based on G2 review data.

MetricLipscore

by lipscore.com

Capterra

by G2

Overall rating4.63.9
Review count86151
Ease of use9.28.7
Ease of setup9.08.2
Quality of support9.67.9
Meets requirements9.28.4
NPS76.47058837.414966
Small Business78.3%54.8%
Mid-Market18.1%28.8%
Enterprise3.6%16.4%
Total page views2798,211
Total LLM citations1,123320,594

Lipscore

Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations.

Pros

  • Customer Support
  • Ease of Use
  • Setup Ease
  • Integrations
  • Team Helpfulness
  • Review Management

Capterra

Capterra is a comprehensive online software marketplace designed to assist businesses in discovering, comparing, and selecting the most suitable software solutions for their specific needs. By providing access to millions of verified user reviews across a diverse range of software categories—including customer relationship management (CRM), project management, accounting, human resources (HR), and marketing tools—Capterra empowers organizations to make informed, data-driven purchasing decisions.

Pros

  • Ease of Use
  • Real Reviews
  • Features
  • Authenticity
  • Software Selection
  • Tool Comparison