G2 Vendor Directory

Lipscore vs. Bizrate Insights

A side-by-side comparison based on G2 review data.

MetricLipscore

by lipscore.com

Bizrate Insights

by Bizrate Insights

Overall rating4.64.6
Review count8637
Ease of use9.29.1
Ease of setup9.09.3
Quality of support9.69.7
Meets requirements9.29.1
NPS76.47058872.972973
Small Business78.3%29.7%
Mid-Market18.1%48.6%
Enterprise3.6%21.6%
Total page views279574
Total LLM citations1,123823

Lipscore

Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations.

Pros

  • Customer Support
  • Ease of Use
  • Setup Ease
  • Integrations
  • Team Helpfulness
  • Review Management

Bizrate Insights

Bizrate Insights is a voice-of-customer solution that helps ecommerce brands turn real buyer feedback into measurable growth. We offer a complete view of what’s working and what’s not, based on verified customer feedback taken at key moments across the shopping journey, from pre-purchase through post-fulfillment. Those survey responses power trusted UGC (like product reviews and Seller Ratings) and real-time KPIs we layer with in-person, expert human insights.

Pros

  • Helpful
  • Customer Feedback
  • Ease of Use
  • Feedback Management
  • Insights
  • Customer Support