G2 Vendor Directory

Link-OS vs. Micro Focus Service Manager (formerly HP Service Manager)

A side-by-side comparison based on G2 review data.

MetricLink-OS

by Zebra Technologies

Micro Focus Service Manager (formerly HP Service Manager)

by OpenText

Overall rating3.84.0
Review count1121
Ease of use8.88.6
Ease of setup7.66.2
Quality of support9.08.1
Meets requirements8.67.5
NPS014.285714
Small Business36.4%15.0%
Mid-Market36.4%35.0%
Enterprise27.3%50.0%
Total page views13383
Total LLM citations7818

Link-OS

Link-OS is Zebra one-of-a-kind enterprise printer operating system. Enabling advanced connectivity capabilities, extensive device management and advanced privacy controls, no other printer OS delivers this level of intelligence and innovation. Printers running Link-OS are supported by our powerful Print DNA suite of Applications, Utilities and Developer Tools, making it simple to create robust, adaptable and intelligent print solutions.

Pros

    Micro Focus Service Manager (formerly HP Service Manager)

    HP Service Anywhere and Service Manager service desk software handle change and incident management.

    Pros