Lime Connect (formerly Userlike) vs. WHATO CRM
A side-by-side comparison based on G2 review data.
| Metric | Lime Connect (formerly Userlike) | WHATO CRM |
|---|---|---|
| Overall rating | 4.4 | 5.0 |
| Review count | 453 | 11 |
| Ease of use | 8.9 | 9.9 |
| Ease of setup | 8.9 | 9.9 |
| Quality of support | 8.8 | 9.6 |
| Meets requirements | 8.8 | 9.9 |
| NPS | 58.276644 | 100 |
| Small Business | 79.9% | 100.0% |
| Mid-Market | 15.5% | 0.0% |
| Enterprise | 4.6% | 0.0% |
| Total page views | 94 | 288 |
| Total LLM citations | 581 | 295 |
Lime Connect (formerly Userlike)
is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center.
- Case Management
- Easy Implementation
- Easy Setup
- Simple
- Easy Integrations
- Integrations
WHATO CRM
WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.