G2 Vendor Directory

Lime Connect (formerly Userlike) vs. Let's Talk

A side-by-side comparison based on G2 review data.

MetricLime Connect (formerly Userlike)

by Lime Connect

Let's Talk

by Let's Talk

Overall rating4.44.5
Review count45316
Ease of use8.99.1
Ease of setup8.98.6
Quality of support8.89.0
Meets requirements8.89.3
NPS58.27664468.75
Small Business79.9%56.3%
Mid-Market15.5%43.8%
Enterprise4.6%0.0%
Total page views9425
Total LLM citations58137

Lime Connect (formerly Userlike)

is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center.

Pros

  • Case Management
  • Easy Implementation
  • Easy Setup
  • Simple
  • Easy Integrations
  • Integrations

Let's Talk

Cloud Communication Platform that integrates WhatsApp Api, Chatweb, Instagram, Facebook and Bots. We specialize on instant messaging communications for customer support, sales, and even internal channels for employees with Google Chat, Microsoft Teams or Slack. With our quality services configurations we can make sure that not one even one conversation is lost, not one person is left unattended.

Pros

  • Ease of Use
  • Communication
  • File Sharing
  • Simple
  • Easy Access
  • Features