G2 Vendor Directory

Lime Connect (formerly Userlike) vs. Klaviyo

A side-by-side comparison based on G2 review data.

MetricLime Connect (formerly Userlike)

by Lime Connect

Klaviyo

by Klaviyo

Overall rating4.44.6
Review count4531,370
Ease of use8.98.8
Ease of setup8.98.7
Quality of support8.88.6
Meets requirements8.89.2
NPS58.27664472.69289
Small Business79.9%81.9%
Mid-Market15.5%16.4%
Enterprise4.6%1.6%
Total page views945,118
Total LLM citations58148,942

Lime Connect (formerly Userlike)

is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center.

Pros

  • Case Management
  • Easy Implementation
  • Easy Setup
  • Simple
  • Easy Integrations
  • Integrations

Klaviyo

Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowers B2C businesses: - Orchestrate your email marketing, SMS marketing, RCS, push, WhatsApp, reviews, forms, and ads in one platform - Sync with 400+ tools to capture and unify behavior data - AI-optimized messages, segments, timing, and creative to scale conversions - Unlock analytics like RFM, funnel reporting, and catalog insights By capturing every click, purchase, and conversation into a

Pros

  • Ease of Use
  • Email Marketing
  • Automation
  • Easy Integration
  • Integrations
  • Easy Creation