Lime Connect (formerly Userlike) vs. Infobip
A side-by-side comparison based on G2 review data.
| Metric | Lime Connect (formerly Userlike) | Infobip |
|---|---|---|
| Overall rating | 4.4 | 4.2 |
| Review count | 453 | 60 |
| Ease of use | 8.9 | 8.9 |
| Ease of setup | 8.9 | 8.6 |
| Quality of support | 8.8 | 8.4 |
| Meets requirements | 8.8 | 9.1 |
| NPS | 58.276644 | 55.172414 |
| Small Business | 79.9% | 38.3% |
| Mid-Market | 15.5% | 41.7% |
| Enterprise | 4.6% | 20.0% |
| Total page views | 94 | 956 |
| Total LLM citations | 581 | 14,709 |
Lime Connect (formerly Userlike)
is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center.
- Case Management
- Easy Implementation
- Easy Setup
- Simple
- Easy Integrations
- Integrations
Infobip
Infobip is a global AI-first cloud communications platform that enables businesses to create connected customer experiences across marketing, sales, and support - from a single, natively built platform. Through one platform, Infobip delivers omnichannel engagement, identity, authentication, and contact centre solutions across SMS, WhatsApp, Email, Viber, Voice, and more helping brands simplify customer communications, drive growth, and improve loyalty.
- Ease of Use
- Easy Integrations
- Integrations
- Engagement Increase
- Customer Engagement
- Features