Lime Connect (formerly Userlike) vs. 360Dialog
A side-by-side comparison based on G2 review data.
| Metric | Lime Connect (formerly Userlike) | 360Dialog |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 453 | 147 |
| Ease of use | 8.9 | 9.3 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 8.8 | 9.7 |
| Meets requirements | 8.8 | 9.5 |
| NPS | 58.276644 | 84.285714 |
| Small Business | 79.9% | 79.9% |
| Mid-Market | 15.5% | 19.4% |
| Enterprise | 4.6% | 0.7% |
| Total page views | 94 | 1,939 |
| Total LLM citations | 581 | 34,482 |
Lime Connect (formerly Userlike)
is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center.
- Case Management
- Easy Implementation
- Easy Setup
- Simple
- Easy Integrations
- Integrations
360Dialog
360Dialog is an Official Meta Solution Partner providing WhatsApp Business API infrastructure, a partner platform for ISVs and resellers, and managed campaign services. Trusted by 1,000+ partners and 100,000+ businesses worldwide. WhatsApp Business API Direct API access for developers and businesses integrating WhatsApp into their own systems. Transparent flat-fee pricing with no markup on Meta messaging fees.
- Ease of Use
- Easy Integrations
- User Interface
- Features
- Customer Support