G2 Vendor Directory

Let's Talk vs. yellow.ai

A side-by-side comparison based on G2 review data.

MetricLet's Talk

by Let's Talk

yellow.ai

by yellow.ai

Overall rating4.54.4
Review count16107
Ease of use9.18.9
Ease of setup8.68.3
Quality of support9.08.6
Meets requirements9.38.6
NPS68.7560.39604
Small Business56.3%38.3%
Mid-Market43.8%32.7%
Enterprise0.0%29.0%
Total page views251,192
Total LLM citations379,698

Let's Talk

Cloud Communication Platform that integrates WhatsApp Api, Chatweb, Instagram, Facebook and Bots. We specialize on instant messaging communications for customer support, sales, and even internal channels for employees with Google Chat, Microsoft Teams or Slack. With our quality services configurations we can make sure that not one even one conversation is lost, not one person is left unattended.

Pros

  • Ease of Use
  • Communication
  • File Sharing
  • Simple
  • Easy Access
  • Features

yellow.ai

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages.

Pros

  • Integrations
  • Chatbot Development
  • Ease of Use
  • Easy Integrations
  • Chatbots
  • Helpful