G2 Vendor Directory

Let's Talk vs. Wati

A side-by-side comparison based on G2 review data.

MetricLet's Talk

by Let's Talk

Wati

by Wati

Overall rating4.54.6
Review count16517
Ease of use9.19.3
Ease of setup8.69.1
Quality of support9.08.7
Meets requirements9.39.1
NPS68.7574.44668
Small Business56.3%76.9%
Mid-Market43.8%21.3%
Enterprise0.0%1.8%
Total page views255,236
Total LLM citations3746,486

Let's Talk

Cloud Communication Platform that integrates WhatsApp Api, Chatweb, Instagram, Facebook and Bots. We specialize on instant messaging communications for customer support, sales, and even internal channels for employees with Google Chat, Microsoft Teams or Slack. With our quality services configurations we can make sure that not one even one conversation is lost, not one person is left unattended.

Pros

  • Ease of Use
  • Communication
  • File Sharing
  • Simple
  • Easy Access
  • Features

Wati

Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, and support. By uniting AI agents and human teams across WhatsApp, Instagram, RCS, voice, and web chat, Wati unlocks growth via meaningful interactions while the Wati AI Copilot supercharges your team's productivity. Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Easy Setup
  • Features
  • Integrations