G2 Vendor Directory

Lenovo XClarity vs. Ivanti ITSM

A side-by-side comparison based on G2 review data.

MetricLenovo XClarity

by Lenovo

Ivanti ITSM

by Ivanti

Overall rating4.14.0
Review count12324
Ease of use8.38.1
Ease of setup8.07.4
Quality of support8.08.1
Meets requirements8.68.6
NPS33.33333330.744337
Small Business33.3%14.7%
Mid-Market41.7%33.2%
Enterprise25.0%52.0%
Total page views581,039
Total LLM citations34153

Lenovo XClarity

Lenovo XClarity Administrator is a centralized resource management solution designed to reduce complexity, speed response, and enhance the availability of Lenovo ThinkSystem infrastructure and ThinkAgile solutions.

Pros

    Ivanti ITSM

    Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

    Pros

    • Customization
    • Integrations
    • Customizability
    • Flexibility
    • Reporting
    • Setup Ease