G2 Vendor Directory

Last9 vs. Infraon Infinity

A side-by-side comparison based on G2 review data.

MetricLast9

by Last9

Infraon Infinity

by Infraon

Overall rating4.74.7
Review count5119
Ease of use9.09.5
Ease of setup9.39.0
Quality of support9.69.9
Meets requirements9.29.5
NPS84.31372584.210526
Small Business31.4%5.3%
Mid-Market66.7%94.7%
Enterprise2.0%0.0%
Total page views464196
Total LLM citations1,81276

Last9

Last9 is the preferred single pane of observability for Logs, Traces, Metrics, built for modern engineering teams and high cardinality environments. — OpenTelemetry native, Cloud Native and Prometheus compatible, with support for 100+ integrations — Simple pricing model with a predictable “pay for what you use” plan, no per host or per user billing ——— Application developers, infrastructure engineers, DevOps & SREs, and business users send their Logs, Traces, and Metrics to Last9’s telemetry warehouse to monitor their services and systems and run alerting with anomaly algorithms for

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Integrations
  • Easy Integrations
  • Log Management

Infraon Infinity

Infraon Infinity is a powerful ITSM and AIOps Platform that supports Incident Management, Change Management, Problem Management, Request Management, SLA, Knowledge Base, Hardware Asset Management ( HAM ), IT Asset Management ( ITAM ), Software asset management ( SAM ), Network Management System ( NMS ), IT Infrastructure Management that helps you track, manage, and control all of your customer, employees and assets efficiently. Infraon Infinity is designed under ITIL V4 standards to help organizations to manage their IT Services and assets efficiently.

Pros

  • Centralization
  • Tracking
  • Ease of Use
  • Monitoring
  • All-in-One Solution
  • Comprehensive Coverage