G2 Vendor Directory

LASSO vs. Calabrio ONE

A side-by-side comparison based on G2 review data.

MetricLASSO

by LASSO

Calabrio ONE

by Verint

Overall rating4.44.4
Review count77447
Ease of use8.59.1
Ease of setup8.38.8
Quality of support9.59.1
Meets requirements8.69.0
NPS61.84210560.91954
Small Business46.8%8.2%
Mid-Market41.6%55.2%
Enterprise11.7%36.6%
Total page views8051,030
Total LLM citations1,0763,813

LASSO

LASSO is an all-in-one event management software platform built for live event production companies that have outgrown rental-only or point solutions. Unlike tools focused solely on inventory, LASSO connects quoting, crew management, event staffing, production scheduling, inventory tracking, payroll, payments, and reporting in one unified system. From RFP to final invoice, teams gain real-time visibility into labor, gear, and profitability—eliminating spreadsheets and manual handoffs.

Pros

    Calabrio ONE

    Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes. The Verint CX Automation Platform helps contact centers automate CX workflows and deliver measurable outcomes. Built to run on your existing infrastructure, it integrates with any CCaaS, CRM, or AI model.

    Pros

    • Ease of Use
    • Features
    • Efficiency
    • Scheduling
    • Customer Support
    • User Interface