G2 Vendor Directory

Lakeside SysTrack vs. Nexthink

A side-by-side comparison based on G2 review data.

MetricLakeside SysTrack

by Lakeside Software

Nexthink

by Nexthink

Overall rating4.54.6
Review count23420
Ease of use8.58.7
Ease of setup8.28.6
Quality of support9.19.2
Meets requirements8.98.9
NPS63.63636477.044855
Small Business4.3%5.2%
Mid-Market8.7%10.5%
Enterprise87.0%84.3%
Total page views1241,416
Total LLM citations014,261

Lakeside SysTrack

Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform. Trusted by Fortune 500 companies worldwide, Lakeside SysTrack dramatically reduces IT costs, prevents system failures before they occur, and drives strategic decision-making through unparalleled visibility. Learn how you can save 20% on annual IT costs per employee at lakesidesoftware.com.

Pros

    Nexthink

    Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. Through agentic AI and cutting-edge solutions, Nexthink enables thousands of customers to provide better digital experiences and enhanced employee productivity to millions of employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

    Pros

    • Ease of Use
    • Positive Experience
    • Insights
    • Issue Detection
    • Automation
    • Customer Support