G2 Vendor Directory

Krystal vs. Nexcess

A side-by-side comparison based on G2 review data.

MetricKrystal

by Krystal Hosting Ltd

Nexcess

by Nexcess

Overall rating4.93.1
Review count2831
Ease of use9.67.4
Ease of setup9.77.7
Quality of support9.97.4
Meets requirements9.87.0
NPS96.42857112.903226
Small Business92.9%80.0%
Mid-Market7.1%20.0%
Enterprise0.0%0.0%
Total page views188269
Total LLM citations1,5351,137

Krystal

Krystal is a web hosting and cloud service provider started in 2002 we specialise in cutting-edge tools and technology for businesses around the world. We do things differently, offering premium services that are sustainable without sacrificing performance. Today we’re the UK’s largest independent web hosting company, and the world’s only B Corp web host & public cloud provider. Whether it’s our award-winning web hosting, bespoke cloud services, VoIP solutions, or outstanding UK customer support, we never compromise on our products, service or planet-first approach.

Pros

  • Customer Support
  • Reliability
  • Quick Response
  • Helpful
  • Affordable Pricing
  • Affordable

Nexcess

Nexcess helps sites and stores get online faster - and grow. For more than 23 years, we've been serving & supporting small businesses, large enterprises, and the designers, developers, and agencies who create for them. Whether we're investing in new features, functions, products, or portfolio acquisitions, we're always innovating to meet the needs of the communities we serve. Users trust Nexcess because we run hundreds of thousands of sites and stores around the world.

Pros

  • Ease of Use
  • Easy Management
  • Customer Support
  • Dashboard Usability
  • Quick Response
  • Control Panel